Help & FAQ

Help & FAQ

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About Yangchun Silver Star Online Registration
• Why should I register with Yangchun Silver Star Online?
• What do I need to register?
• How do I register?
• What do you do with my registration information? (Privacy Policy)
• What are the guidelines for choosing a password?

Troubleshooting
• Why do I get the error "This E-mail Address already exists" or "This Login Name already exists"
when I enter my e-mail address or login name?
• What is "Remember me when I come back!"?
• Why does my registration form become blank when I submit it?
• Once I’m registered, what happens next?
• Why should I select product categories?

Why should I register with Yangchun Silver Star Online?

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What do I need to register?
To register for free, all you need is a valid e-mail address, and login name and password, plus your name, company name and country.

Once you’ve registered, you can use this same login name and password for all Yangchun Silver Star Online products and services.

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How do I register?
Registration to Yangchun Silver Star is simple and fast:

Please note: If you are a supplier and have already registered for a Free Listing, you will need to register separately for Yangchun Silver Star Online buyer services.

Register Now and benefit from G Yangchun Silver Star Online right away!

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What do you do with my registration information? (Privacy Policy)
Yangchun Silver Star will never give out or sell your personal information to other parties. For more information, please read our Privacy Policy.

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What are the guidelines for choosing a password?
Your password for Yangchun Silver Star is case-sensitive. We suggest the following general guidelines for creating passwords:

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Why do I get the error "This E-mail Address already exists" or "This Login Name already exists" when I enter my e-mail address or login name?
This means someone has already registered for Yangchun Silver Star Online with that particular e-mail address or login name.

What you can do:

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What is "Remember me when I come back"?
If you check the "Remember me when I come back" box, you will never have to re-enter your user name or password in order to search for products and suppliers or to make inquiries. (Unless you consciously decide to log out because you are using a shared computer or unless you delete your cookies from your PC.)

You can browse other sites, read and answer e-mail, even shut down your PC. When you return to Yangchun Silver Star, you will automatically be reconnected. Nothing could be more convenient.

Important: Do remember your login name and password. For your protection, we will ask you to re-enter your password when you access certain personalized areas of the site, such as your Product Alert settings, User Profile and Notifications settings.

The User Profile link can be found at the top navigation bar. Note: You may be asked to login for access.

Should I check "Remember Me" or not?
If you are not using a shared computer, we recommend you check it to facilitate ease of use.

However, if you’re concerned that other people might accidentally see your pages, don’t check the "Remember me" box.

If you use a shared computer (in a library, Internet cafe, university, airport or other common area), we also recommend that you do not check the "Remember me" box.

What if I change my mind?
You can log out of the website at any time by clicking the "Logout" link in the left navigation bar. Once you’ve logged out, you can login again and choose whether your browser "remembers" you or not.

How does this work?
The system uses cookies in your computer. Learn more about how cookies work.

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Why does my registration form become blank when I submit it?
When you submit your registration form (by pressing the dark blue "Continue" button), if the fields become blank and nothing happens, your browser’s cookie setting may be disabled or set at a too high or restricted level.

Cookies are used by our system to facilitate your use of Yangchun Silver Star ’ services. To complete your registration, please enable your cookies. Learn how cookies work or how to enable cookies.

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Once I’m registered, what happens next?
After registration, you are automatically logged into Yangchun Silver Star Online. You will then be able to use a much wider range of Yangchun Silver Star services. You will also receive a welcome e-mail from Yangchun Silver Star which includes helpful hints on how to use our Product Alert service.

Important: After registering, we recommend that you go to your User Profile page and complete your contact and company information. This ensures that these details are pre-completed in the form each time you send an inquiry. Plus providing more details in a format they are used to receiving, helps suppliers send more focused and appropriate answers to your needs or requests.

To do this make sure you are logged into the site. The User Profile link will only appear in the top navigation bar after a successful login.

Why should I select product categories?
Selecting product categories enables you to use Yangchun Silver Star Product Alert.
Product Alert is a customizable e-mail service that updates you on products, suppliers and industry news as soon as these are posted on Yangchun Silver Star Online, for the product categories in which you are interested. You can add or remove product categories, or stop receiving Product Alert updates, at any time.